Venda Supplements Ltd — Terms and Conditions
Effective Date: [11/07/2025]
Last Updated: [11/07/2025]
1. Introduction
1.1. These Terms and Conditions (“Terms”) govern your access to and use of http://www.vendasupplements.com (the “Website”) and any purchase of products made through the Website operated by Venda Supplements Ltd (“Venda Supplements”, “we”, “us”, or “our”).
1.2. Venda Supplements operates an e-commerce platform offering high-quality supplements, nutrition products, and wellness goods (the “Products”), including Venda Supplements’ own branded products and selected products from trusted local and international brands (“Partner Brands”).
1.3. By accessing the Website, creating an account, or purchasing Products, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
1.4. If you use the Website on behalf of a company or other entity, you confirm that you have the authority to bind that entity to these Terms.
2. Our Role
2.1. Venda Supplements acts as the sole seller and distributor of all Products offered on the Website, whether they are Venda Supplements’ own branded Products or Partner Brand Products.
2.2. Venda Supplements guarantees that all Products are authentic and are sourced only from reputable, authorized suppliers, manufacturers, or their official agents.
2.3. Descriptions, images, and other Product information relating to Partner Brands are provided for identification purposes only and are the property of their respective owners.
3. Eligibility
3.1. To purchase Products from Venda Supplements, you must be at least 18 years old and capable of entering a legally binding contract.
3.2. By placing an order with Venda Supplements, you confirm that you meet these requirements.
4. Account Registration
4.1. To access certain features on the Website, you may need to create an account with Venda Supplements.
4.2. By registering an account with Venda Supplements, you agree to:
– Provide complete and accurate information.
– Keep your login credentials secure.
– Notify Venda Supplements immediately if you suspect unauthorized access to your account.
– Accept responsibility for all activities that occur under your account.
4.3. Venda Supplements reserves the right to suspend or terminate accounts that violate these Terms or applicable laws.
5. Orders
5.1. Product listings on the Website are an invitation to treat only and do not constitute an offer. Your order is only accepted by Venda Supplements once you receive a written order confirmation.
5.2. Venda Supplements reserves the right to:
– Refuse or cancel any order at its sole discretion.
– Limit or cancel quantities purchased per person, household, or order.
– Correct any errors in Product information or pricing.
5.3. By placing an order with Venda Supplements, you agree to pay the full price for the Products as confirmed.
6. Pricing and Payment
6.1. All prices listed on the Website are in Nigerian Naira (₦) and include VAT or other applicable taxes unless otherwise stated.
6.2. Prices are subject to change at any time before your order is confirmed by Venda Supplements.
6.3. Payment must be made in full at checkout through Venda Supplements’ approved payment providers. By providing your payment details, you authorize Venda Supplements to charge the total amount due.
7. Shipping and Delivery
7.1. Venda Supplements delivers nationwide within Nigeria, and most orders will be delivered within 3-7 working days, except for where there is logistical limitations. (Where shipping is not possible, customers may have option for local pickup at approved designated locations subject to availability)
7.2. Estimated delivery times provided by Venda Supplements are for convenience only and are not guaranteed.
7.3. Risk of loss or damage passes to you once the Products are delivered to your designated address.
7.4. You are responsible for providing accurate delivery information to Venda Supplements.
8. Returns and Refunds
8.1. If you receive a defective, damaged, or incorrect Product, you must notify Venda Supplements within 7 days of delivery.
8.2. Returned Products must be unused, unopened, and in their original packaging unless defective.
8.3. Approved refunds will be issued to your original payment method by Venda Supplements.
8.4. Opened supplements cannot be returned for health and safety reasons unless the Product is defective.
8.5. Full details can be found in Venda Supplements’ Returns Policy, which forms part of these Terms.
9. Product Authenticity and Warranties
9.1. Venda Supplements guarantees that:- Venda Supplements’ own branded Products comply with all applicable health, safety, and labelling regulations.
– Partner Brand Products are genuine and sourced only from authorized suppliers.
9.2. Manufacturer warranties provided by Partner Brands apply in accordance with the terms stated by the respective brand.
9.3. If you suspect that any Product purchased from Venda Supplements is counterfeit or not as described, please contact Venda Supplements immediately.
10. Promotions and Vouchers
10.1. Promotions, discounts, and vouchers offered by Venda Supplements are subject to specific terms.
10.2. Venda Supplements reserves the right to modify or withdraw promotions at any time without notice.
11. Acceptable Use
11.1. You agree not to:
– Use the Website for unlawful activities.
– Upload or transmit any viruses or malicious code.
– Interfere with the normal operation of the Website.
– Harvest data from the Website without permission.
12. User Content
12.1. By submitting reviews, comments, or any other content (“User Content”) to Venda Supplements, you grant Venda Supplements a worldwide, non-exclusive, royalty-free license to use, reproduce, display, and share such User Content for operational or marketing purposes.
12.2. You represent that your User Content is accurate, lawful, and does not violate any third-party rights.
12.3. Venda Supplements reserves the right to remove any User Content at its discretion.
13. Intellectual Property
13.1. All Website content — including text, graphics, images, logos, videos, and software — is the property of Venda Supplements or its licensors and is protected under applicable intellectual property laws.
13.2. You may not use, copy, reproduce, or distribute any Website content without prior written consent from Venda Supplements.
14. Data Privacy
14.1. Venda Supplements collects and processes your personal data in accordance with its Privacy Policy, which forms part of these Terms.
14.2. By using the Website, you consent to Venda Supplements processing your information as described in the Privacy Policy.
15. Disclaimer
15.1. Products sold by Venda Supplements are intended to support a healthy lifestyle but are not intended to diagnose, treat, cure, or prevent any disease.
15.2. Always consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, under medical supervision, or taking prescription medications.
16. Limitation of Liability
16.1. To the fullest extent permitted by Nigerian law, Venda Supplements shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or Products.
16.2. The total liability of Venda Supplements for any claim shall not exceed the total amount paid for the Product giving rise to the claim.
17. Indemnity
17.1. You agree to indemnify and hold harmless Venda Supplements, its officers, employees, and affiliates from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Website.
18. Force Majeure
18.1. Venda Supplements is not liable for any delay or failure to perform caused by circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, strikes, or supplier delays.
19. Termination
19.1. Venda Supplements may suspend or terminate your account if you breach these Terms.
19.2. Termination does not affect rights accrued by Venda Supplements prior to termination.
20. Governing Law and Jurisdiction
20.1. These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
20.2. Any disputes shall be subject to the exclusive jurisdiction of the Nigerian courts.
21. Changes to These Terms
21.1. Venda Supplements may update these Terms at any time. Updated versions will be posted on the Website and become effective immediately upon posting.
21.2. Continued use of the Website after updates means you accept the revised Terms.
22. Contact Us
If you have any questions, please contact Venda Supplements at:
Venda Supplements Ltd
Address: Shop 10A, First Floor, Bond Mall, 76 MKO Abiola Way, Ring Road, Ibadan, Oyo, Nigeria.
Telephone: +234 916 146 0596
Email: info@vendasupplements.com